CUSTOMER SERVICE

Unfortunately, it is not currently possible to add items to an existing order.

After you complete an order, you will be sent a confirmation e-mail. Your card will not be charged until your order has been shipped. If any of the items you ordered are no longer available, you will receive an email from Discounted Web Deals Customer Service, and your credit card will be charged only for the value of the available items.

The online security of your personal information is important to us. We use advanced encryption technology (SSL) to securely transmit your personal information and credit card information.

Shopping on the Discounted Web Deals is very easy: if you already know what you are interested in, use the category links, which you can find in the main menu of the site. Once you have found the item you wish to order, select the color and size and click the "ADD TO CART" button below. You can see the selected items by clicking on the icon in the shape of a "Shopping bag" and thus opening the cart on the top right of the page. Directly from your cart, you can change the number of products and/or remove them if you have changed your mind. To complete the order, click on "Checkout" and proceed as follows.

Registering is not necessary, but if you do you can enjoy the following benefits: enable access to the page "My Account" where you can follow the shipment of your orders and review all your purchases, access your personal "Wishlist", save your addresses (home, work, etc..), and manage personal data associated with your account.

Within 60 days of delivery, log into "My Account" or "Track my order" and proceed with the return request indicating the reason for return. We will deduct a flat Return Fee of $6.95 from your refund amount. For more information visit this section "Returns & refunds"

We are unable to redirect orders to a different address after they have shipped. Therefore, please provide an address where you can be reached at the time of delivery according to the specified delivery time.

We offer different shipping options to meet your needs. For further details, please visit our Shipping Information section. Did we not solve your question? Contact our customer support!

Once your order has been shipped, you will receive a confirmation email containing shipment details and a tracking number to track the shipment of your order.

All items are insured against theft and accidental damage whilst in transit from our warehouse to the shipping address. Once your items have been delivered to the specified delivery address and signed for, they are no longer covered by insurance. If your box is damaged upon arrival, we recommend that you either refuse the delivery, or make a note when signing for it that you are accepting a damaged box. Did we not solve your question? Contact our customer support!

In your "Wishlist" you can save your favorite products, monitor them, and eventually buy them at any time. To create your personal "Wishlist" you must be registered and logged in to the site. To add an item to your "Wishlist", click on the heart-shaped icon at the top right of the image of each product while browsing the categories

If you have forgotten your password, go to the "Account" section, click on "Forgot your password?" and follow the instructions. You will receive an email with a link where you can proceed to set a new password.

For further details, please visit our Privacy Policy section.